Refund Policy for heydoodestyle.com

At heydoodestyle.com, we strive to ensure our customers are satisfied with their purchases. This Refund Policy outlines the terms and conditions under which refunds are provided for products purchased through our website.

1. Eligibility for Refunds:

• Refunds may be provided under the following circumstances:
  • The product received is defective or damaged upon arrival.
  • The product received is significantly different from what was ordered.
  • The product has not been used, worn, or washed, and is returned in its original condition with all tags and packaging intact.

2. Refund Procedure:

• To request a refund, please contact our customer service team at info@heydoodestyle.com within  7 days of receiving the product, providing details of the issue and attaching relevant photographs if applicable.
• Our customer service team will review your request and, if eligible, provide you with instructions on how to return the product. Please do not return any products without prior authorization from our team.
• Once we receive the returned product and verify its eligibility for a refund, we will initiate the refund process. Refunds will be issued to the original method of payment used for the purchase.

3. Non-eligible Items for Refund:

• The following items are not eligible for refunds:
  • Products that have been used, worn, or washed.
  • Products returned without prior authorization from our customer service team.
  • Products returned after the specified time period for refunds has elapsed.

4. Shipping Costs:

• Shipping costs incurred for returning the product will be the responsibility of the customer, unless the return is due to a mistake on our part (e.g., sending the wrong item).

5. Processing Time:

• Please allow 6-8 business days for the refund to be processed after we have received the returned product. The timing of when the refund is reflected on your account may vary depending on your financial institution.

6. Contact Us:

• If you have any questions or concerns about our Refund Policy, please contact us at info@heydoodestyle.com. We are here to assist you and ensure your shopping experience with heydoodestyle.com is satisfactory.

Thank you for shopping with heydoodestyle.com!